Palazzo Santa Caterina - Taormina

welcome gift of sparkling wine, fruit & bottled water. Great value evening meal.

would like in room internet available

Reception staff very unpolite.He refused to disscus with us about the room which was under expectation.We left the hotel(meaning the anexe they gave us )after one day!

Good bar with good entertainment at night , value for money. The hotel is situated right next to the bus station and you can get the bus from the airport for €7 as a taxi can cost €80

The pool was extreamly deep! Also because we stayed in the annex building we had to climb a very steep hill to get to the main building of the hotel . This Hotel is not wheelchair friendly as has a lot of steep hills and steps.

Great location close to heart of Taormina, park, cable car to beach & bus terminal for excursions

For the price beds should definitely have been more comfortable

Close to the city, excellent staff in the reception Thank you Maurizio and the nice lady who are more than helpful.

Pleasant helpful staff, stunning balcony views, handy location for town shops and beach, good food and choice.

After we complained on the second day about the standard of our room, the fifth room we were offered (yes fifth) in the annex to the main hotel was of a high standard. The four rooms in the main hotel were of a poor standard. The pool area was clean and a nice area to spend time in. Staff were helpful and courteous.

Room quality in main hotel not four star. Carpets badly stained and generally an unpleasant odour in the rooms and hallways. Sound insulation between rooms almost nonexistent. On our first night I could actually hear the person in the room next door washing their teeth. Breakfast was included in our package but we only breakfast once due to the poor quality of the food provided.

Location was just perfect, walking distance to everything, the cable car and the main via del Corso. Tucked up behind the main bus depot made it so simple to get on 1 bus from the airport and be delivered to the door. And it was still quiet. Being in the seperate building was a little strange, but nice and private and away from families and tour groups. My room was modest, but large size bathroom with a bath tub and air con worked well. Grounds were pleasant to relax in and the pool was a big plus as the sea water was really cold and full of jelly fish. buffet breakfast was very impressive, particularly for the inclusive price. And the views were breathtaking!

Internet was only available in the lobby, but the ticket was for wifi so i could work off my laptop so that was good. Other than that, no complaints from me.

This hotel was excellent. The location is the most convenient in taormina town. The staff were very friendly and helpful and the view from the rooms was fantastic. We had our own chairs , table, sun lounger and unusually for a european hotel, tea making facilities. The rooms are a good size and the air conditioning works very well , a must in the height of the summer. The hotel has a wonderful pool area including a jacuzzi and it is a wonderful place to relax. Highly recommended

Only a tiny complaint . The rooms were cleaned very late in the afternoon so if you were at the pool you might end up lurking waiting for the cleaners to finish !

The swimming pool of the hotel is good, clean but not very child friendly (it's too deep for most adults to reach the floor). The staff are knowledgeable on the area and are quite helpful. The best bit about this hotel is it is just at the end of the main streets of Taormina, close to the cable car and right next to the bus station. This is great because the main streets get incredibly busy and noisy, so it's nice to be tucked out of the way within a short walking distance. The breakfast has good choice, typical of what you'd expect in an Italian hotel.

The pool "boy" isn't always around so it's difficult to get towels for the pool immediately, we waited around 20-30 minutes. The hotel isn't very friendly for people with lots of luggage as it's on a hill and there are a few steps which need navigating. However, it is worth the extra effort and it may be possible to ask for assistance with your luggage. The bathroom needs a drastic update. The shower is good, however they have old shower curtains, which let the water go onto the bathroom floor. The amenities provided in the bathroom are not comparable to other 4* hotels, very basic and limited. Beds aren't very comfortable.

Great view of the mediterranean, excellent breakfast facility, conveniently located near the bus station and major sites in Taormina.

Very limited parking in a tight spots.

Very nice position, staff friendly, good and rich breakfast and restaurant. Extraordinary view from the hill - position. Everything really fine.

the views were great and the staff were friendly and helpful.

i booked a double room early and my room was a standard hotel room with a small balcony facing a rock wall. my friend who booked a single room last minute was given a superior double room with a reception area, great views and courtyard.

Everything, especially welcome fruits and champagne :) Breakfasts are very good. And location is just perfect, too.

good value for money. very convenient location. some effort made at entertainment in bar.

It was very much a packagey holiday type hotel